Replacing 3 heating and air conditioning systems was something we feared would be a traumatic experience. From our first contact with Weston Tanner, the Triple "T" team were responsive to our needs and made excellent recommendations to economically upgrade our 18 year old systems. They finished the job on time with minimum inconvenience. They left our site in pristine condition. Jeremy and Brandon, the technicians who did the work, were on time and stayed on schedule. They clearly communicated their intentions and what we should expect throughout the entire process. Their trucks and uniforms were always clean and it gave us confidence that their work would be of the same high standard. And it was! They are clearly at the top of their profession and we would never consider using another company.
Jesse arrived, diagnose the problem and put in the new part. Then checked all the vents to see if the cold air was coming out at a good temperature. He then recommended to check with the office to have a estimate for the install of a new unit for our home seeing that our unit is 15 yrs. old. He was friendly and explained the reason for the new condenser and answered all our questions..We will recommend your company and your service men highly. Thanks for coming out on Saturday!! Dr. Criddle
Response from Triple-T Plumbing, Heating & Cooling (Washington County):
Thank you for your business and the great response regarding our staff!!
Jeremy was prompt when he said he would arrive and went straight to work. He was very polite and cordial and had the problem corrected in short order. I would absolutely recommend Triple-T and Jeremy to anyone needing help with a broken AC. THANK YOU!!
Response from Triple-T Plumbing, Heating & Cooling (Washington County):
Thank you for the kind words regarding our service and technician! we appreciate your business!!
Called on a Saturday afternoon and Arrival was the same afternoon.
Steve from Triple T was friendly, knowledgable and quick to diagnose the problem with our AC unit. He checked to make sure everything was working properly before he left. Great job!
Response from Triple-T Plumbing, Heating & Cooling (Washington County):
thank you for the feed back regarding our staff, we appreciate your business!!
From initial consultation to final installation, Triple T provided professional, meticulous service.
Response from Triple-T Plumbing, Heating & Cooling (Washington County):
Thank you for the feedback regarding our services, we appreciate your business
We had great experience going through Triple-T, we are very happy with them and would use them again!
Response from Triple-T Plumbing, Heating & Cooling (Washington County):
Thank you for the feedback regarding our service, we appreciate your business
Excellent. Jeremy was great.
Response from Triple-T Plumbing, Heating & Cooling (Washington County):
Thanks for the feedback regarding our technician, we appreciate your business!!
Knowledgeable and personable
Response from Triple-T Plumbing, Heating & Cooling (Washington County):
Thank you for the feedback and we appreciate your business
Great service, friendly and explained everything to my satisfaction
Response from Triple-T Plumbing, Heating & Cooling (Washington County):
we appreciate your business very much, thank you for the feedback regarding our staff. we hope your air conditioner runs great this summer
Weston sent out two guys who went straight to work and did us a great job ,their work was very professional and it was a pleasure to have them in our home, which is now thanks to them very cool.
Response from Triple-T Plumbing, Heating & Cooling (Washington County):
Thanks Jill, it was our pleasure to have the opportunity to work in your home. we hope you're enjoying the cool air. thanks for the great feedback on our staff.
Jeremy is an asset to the company he was efficient and knew the equipment well.
Response from Triple-T Plumbing, Heating & Cooling (Washington County):
Thank you for your feed back we greatly appreciate your business
Preventative maintenance and cooling diagnostic.
Diagnostic on cooling equipment. Washed condenser. Checked thermostat.
Preventative maintenance on 2 heat pump systems.
Replace furnace air conditioner and thermostats